Here are a few commonly asked questions. If you’d like to ask us anything, give us a shout using the form below.
Each quarter we send you extraordinary ingredients that you can’t find on the high street with easy recipes so that you’re always ready to make foodie moments with friends and family. Find out more here
With extraordinary ingredients and easy recipes arriving each quarter, you’re always ready to make a special moment for friends and family. Plus you get free delivery, free tasters and loads of support as a subscribed club member. Find out more here.
No problem - you can pause or cancel your subscription any time.
You can look forward to 4-6 exciting ingredients and 5-10 fun, make-ahead recipes and a load of tips from the team. On top we’ll send you weekly tips to help you make brilliant moments with friends and family. Find out more here.
Each quarter you can choose from 3 themes. From Japanese to Mediterannean, there’s something for everyone.
Our customers told us that they don’t like the waste of single use plastics and prefer to choose their own veg and meat (e.g. free range / organic) from Ocado, Tesco etc. So we only deliver the special stuff that you’d find hard to get yourself.
Our boxes are 100 recyclable and we minimise waste wherever possible. For example we only deliver extraordinary ingredients. No single use plastic pots of mustard from us.
Great idea! We’ve had a bunch of customers ask so we’ve created an option to gift a box or one year’s worth. That’s 4 boxes of yummy surprises. Delivery is free with annual gift subscriptions. If you’d like to ask something more specific, contact us through the contact form below. We’d be happy to help.
A lot of our customers have specific diets – from vegetarian to gluten-free. We can provide incredible ingredients and recipes for almost all diets. If you’d like to ask something more specific, contact us through the contact form below. We’d be happy to help.
Each quarter you can choose from 3 different boxes so you should always find ingredients you love or are keen to try. We hope you and your friends will love it all but if you don’t let us know.
Our subscription Club boxes arrive quarterly. We have scheduled the boxes based on when customers have told us they need them so typically they arrive by:
· Early March
· Early July
· Early September
· Early December (ready for Christmas)
If you have a specific event just let us know what you need and by when and we can make a special delivery.
We ask for the minimum personal info possible when you register for the club – including your name, email, address, phone number and payment information. We promise not to pass your data onto any 3rd parties outside of our service to you. Your account and data is protected with your user name and password. To help us deliver you the best foodie moments for you we also ask what you’d like to cook more of and how much time you like to spend.
We scour the worlds’ culinary landscape for new and unusual ingredients for you that often haven’t hit the high street yet. We love supporting local artisan producers. Here’s a few of the British artisan producers we have sourced from:
The Bay Tree www.thebaytree.co.uk
Halenmon Angelsey Sea Salt www.halenmon.com
Popaball Prosecco Shimmer www.popaball.co.uk
Sauce Shop www.sauceshop.co
Sheffield Honey www.sheffield-honey.co.uk
The Wasabi Company www.thewasabicompany.co.uk
It's our mission to help you be ready any time for that magic moment so we guarantee that all our ingredients will last at least 2 months from delivery. Often longer. Please do contact us using the form below if you'd like to know more about any specific ingredients.
Let us know here if you have any questions or if there's anything we can help with. We'll get back to you within 24 hours.